Key Achievements
Zero Major Incidents
No major incidents or anti-social behaviour reported across all Guardian-managed homes.
Significant Financial Savings
Reduced costs associated with security, standard rates, and council tax.
Improved Area Reputation
Improved remaining residents’ sense of safety and wellbeing during the transition period.
Homes Brought Back into Use
Long-standing vacant properties returned to active use and maintained in good condition.
The Property
Gentoo Group and Ad Hoc formed a partnership to bring neglected, long-standing empty homes back into use.
The collaboration focused on vacant properties across some of the North East’s most challenging neighbourhoods, aiming to create safe, lived-in spaces while reducing ownership costs and improving community wellbeing.
The Challenges
- Long-term vacancies – Persistent empty homes in low-demand areas increased holding costs and negatively impacted community morale.
- Ineffective security measures – Previous use of metal shutters was costly and resulted in additional maintenance problems.
- Anti-social behaviour – Vacant and boarded-up homes attracted ASB and criminal activity, further reducing demand and damaging local reputation.
- Community decline – Derelict properties on key estates eroded public confidence and hindered regeneration efforts.
Our Solutions
Ad Hoc introduced an innovative Property Guardian approach:
- Implemented a trial placing three carefully selected working adults into long-vacant homes under Licence Agreements.
- Guardians maintained their properties, reported repairs promptly, and adhered to strict conduct and environmental standards.
- Monthly inspections carried out to ensure high property standards, safety compliance, and consistent occupancy.
- Guardians agreed to relocate if Gentoo required possession, providing full operational flexibility.
- Guardians actively contributed to neighbourhoods by reducing ASB, maintaining communal areas, and fostering positive neighbour relations.
- Following the success of the trial, Gentoo expanded the initiative to revitalise additional properties across North East England.
”Our collaboration with Ad Hoc has transformed long-vacant homes into thriving spaces, improving community safety and offering a path to permanent tenancies.
Gentoo Group
Why Ad Hoc?
We are the trusted name in protecting vacant properties across the UK and Europe.
With over 35 years of experience, we are on a mission to bring empty buildings back into use and communities back to life.
Tailored Solutions
Looking for the right solution for your vacant property? We provide options such as Residential Guardianship, Workspace Occupation, Charity Occupation and Property Security to keep your building protected and in use.
Fill out the form for a free, no-obligation conversation. We’ll be in touch to explore the best approach for your property.
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